Refund Policy
Effective date: July 16, 2026
Operator and contact
FeetHunter is operated from Brazil. Refund questions and requests may be sent to clarinha.q@gmail.com.
First-payment refund window
Your first subscription payment may be refunded when you request it within 14 days after that payment. This voluntary window does not limit mandatory rights available under applicable law.
How to request a refund
Email clarinha.q@gmail.com from or identify the email associated with your FeetHunter account, and include the relevant order details, payment date, and reason for the request. Never send your password, full card number, full payment credentials, or API secrets.
Cancellation and access
Cancelling a membership stops the next renewal. Unless a refund or mandatory law requires otherwise, VIP access remains available through the end of the paid billing cycle.
Renewals and exceptions
Renewal payments are ordinarily final. FeetHunter will review a renewal when there may be a duplicate or incorrect charge, a technical error, fraud, or a refund required by mandatory law.
Processing
Approved refunds are returned through the original method when available. PayPal and your card issuer or financial institution control final processing timing, which may vary.
Misuse and mandatory rights
FeetHunter may investigate abuse or fraudulent requests, but an allegation or finding of abuse does not remove mandatory consumer rights that cannot lawfully be waived.
Contact
Contact FeetHunter in Brazil at clarinha.q@gmail.com.